The pandemic has prompted businesses to put longstanding assumptions to the test. Quarantine has revealed that many operating principles were more like unquestioned habits. Companies are reconsidering everything—including where they get the marketing help they need.
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A Path to Rapid Revenue Recovery
In a previous article, we wrote about the McKinsey & Company roadmap as a tool to Rapid Revenue Recovery. Now we’re building on their advice to act quickly by providing five actions you can take now. We believe these are smart investments of your marketing resources that will pay off as we move into the new normal, whatever that may bring.
Planning now for a healthy recovery in the post-COVID era
The world changed and so did marketing. Where do we go from here? First, we were all just trying to keep our balance (along with our health) as the full impact of the COVID-19 pandemic sank in. Businesses took defensive measures to limit losses in revenue, employees and customers. Work from home and adoption of […]
Key things to know about PPC keywords.
In order to get the word out about your business, you need to use certain organic keywords to attract the attention of Google and everybody else. But the keywords you use for Pay Per Click campaigns (e.g. Google Ads) could be different from the ones you use for organic search engine optimization (SEO). Below, we […]
California Consumer Privacy Act Begins in January
This January, the California Consumer Privacy Act will restrict how companies collect and use data. RLM has a solution to help you stay safely in compliance. CONSUMERS ARE INCREASINGLY CONCERNED AND DISTRUSTFUL ABOUT THE COLLECTION AND MANAGEMENT OF THEIR PERSONAL DATA ON THE INTERNET. After headlines about Target, Equifax, Capital One, Marriott, Yahoo, eBay, Heartland […]
4 Trends that are Affecting Business Planning and Investment in Websites: Trend #4: Competitive Spend is Increasing
Businesses are investing more to acquire page rank and ad position – because it works. In our previous articles in this series, we cited 3 important contributors to the need to budget for ongoing website maintenance and marketing: increased security requirements, expanding complexity in website structure, and rapidly evolving SEO. Each of those factors demand […]
4 Trends that are Affecting Business Planning and Investment in Websites: Trend #3 – SEO is Harder
The secret to SEO is that there is no secret. Doing it well means doing many things well—consistently. “I used to outrank all of my competitors,” a prospective client told us. “And now I’m barely on page one. I don’t know what happened.” He wanted a new website, and he wanted it to appear at […]
4 Trends that are Affecting Business Planning and Investment in Websites Trend #1: Security
Small businesses are realizing that hackers aren’t snobs about who they attack. They just want in. And they’ve learned that small to medium sized businesses are easier prey. Easier because of the dangerous delusion that no cybercriminal would try to hack, say, The Kupcake Korner when they could be hacking Pillsbury and its vast, flour-begotten fortune. […]
4 Trends that are Affecting Business Planning and Investment in Websites
Businesses are waking up to the costs of leaving their websites untended—and the returns they reap when they budget for regular SEO and content updates. The days when you could put a site in place, do some SEO so you’ll show up in a search, and then let it coast, are extinct. This is the […]
What is video hosting, and why should I use it?
Video is a necessary power tool for digital marketers. Inclusion of videos on business sites is huge and expected to grow. A good video can give users helpful information, how-to demonstrations, and other content that is proven to drive conversions. Video on a landing page can increase conversions by 80% or more. The average CVR […]
Happy Birthday Google!
Google turns 20. In two brief decades, it built the second most powerful brand in the world, behind Apple. It transformed a misspelled math term into a verb – just google to find the correct spelling. Thankfully, founders Sergey Brin and Larry Page dropped the original name, which was BackRub. “Hey, did you BackRub that […]
Size does not matter, at least for hackers
Why your business is not “too small to be hacked.” When many business owners read about huge cyberattacks like the one that hit Equifax, they’re interested, but not overly worried. They tend to believe that they, themselves aren’t at risk for a similar breach, because their business isn’t “big enough” to attract the attention of […]
GDPR Compliance Is Mandatory For All Websites: Are You Prepared?
The GDPR has been implemented for a month. Here’s what’s changed. The Internet would like to apologize for all the scary-sounding warnings you received over the last month or two. You know the ones we’re talking about. There’s something saying “Our privacy policy has changed” and there’s something else about yadda yadda yadda. Also: the […]
How to clean up your digital marketing strategy for summer
If you’re like us, summer probably has you ready to pack a cooler, hop in the car, and hit your nearest beach, lake, or cookout. But before you break out the shorts and burgers, take some time to reevaluate your digital marketing strategy. Summer is a fantastic time of year to get rid of digital […]
Learning from Others’ Mistakes: What Every Business Can Learn from the Equifax Hack
The Equifax hack was one of the worst cybersecurity breaches in American history. Here’s how it happened: hackers entered the Equifax servers through Apache Struts, a popular open-source development framework for Web applications. The Equifax hack ultimately compromised the personal data of over 143 million people, or about half the U.S. population. By now, we […]
Mobile apps can help grow your business. Here’s how.
Not so long ago, only huge corporations and nationally-recognized brands were interested in building their own mobile apps. Nowadays, though, companies of all sizes are using their own mobile apps to keep their customers engaged on the go. With mobile app revenue slated to hit $189 billion in the next decade, there’s never been a […]
4 Reasons Why a Website Maintenance Service is a Good Idea
Your new website is finally launched. Time to kick back and relax, right? Unfortunately, it’s not that easy. The moment your gleaming new site goes live, various forces are already starting to pick away at it. Hackers poke at your infrastructure. Updates bob around, promising to make things better, yet often failing to do so. […]
What is location-based SEO? How to rank for your city, state, or region
Top 5 tips to master location-based SEO In the caveman days of SEO, when we were all just sitting around banging digital sticks together, trying to figure out how the darn thing worked, broad keywords were all the rage. It wasn’t unusual to see a domain name that said, simply, “gardener.com.” Location-based SEO wasn’t on […]
Website ADA Compliance: Should You Be Worried?
Understanding website accessibility The Americans with Disabilities Act (ADA) is one of America’s most comprehensive pieces of civil rights legislation. Established in 1990, the ADA lays out detailed standards for public accommodation for the disabled, among other things. As the digital world began to evolve, a new question began to arise: Does the ADA apply […]
5 Qualities of a Great SEO Company
Searching for an SEO company? Look for these 5 key traits. SEO is a powerful strategy that can be used to elevate your search rankings and boost your sales. Unfortunately, many SEO agencies lack the skills and experience to implement SEO effectively. Below are 5 characteristics of a great SEO company. 1. They tell you […]
WordPress Cybersecurity Alert: Massive Attack Targeting WordPress Websites
“The most aggressive campaign we have seen to date” Early Tuesday morning, WordFence, a WordPress cybersecurity service, posted an alert of a massive brute force attack campaign that was mounting by the second. By the time the world started waking up, the campaign had peaked at 14 million attacks per hour. This means that this WordPress […]
How to Drive More Business through LinkedIn Lead Generation Forms
B2B sales get easier with LinkedIn lead generation forms. Ever tried to fill out a long, boring web form on your mobile phone? One glance at a dozen boxes to fill out makes you want to revisit that how-to video on getting rid of carpet stains. That’s why we’re psyched about the new LinkedIn lead […]
Watch Out for “The Guy”
“So, who’s managing the back end of your web site?” “Oh, we got a guy.” And thus strike the gongs of doom. More often than we’d like, clients come to us because they used “A guy.” It conjures images of a self-taught, one-man shop working out of his basement to make websites on the cheap. […]
How People Use Smartphones for Online Shopping
More and more consumers are using smartphones for online shopping. Are you adapting to suit their needs? With more than half of all internet traffic coming from a mobile device, it’s more important than ever to make sure your website is primed for mobile viewing and mobile online shopping. The research below can be used […]
Social Media Branding Strategy: How to Drive Results
Brands have a lot to learn about engaging on social media. Sprout Social recently surveyed over 1,000 Facebook, Twitter and Instagram users to learn what social media branding actions drive them away, and what entices them to become followers. The survey, called the Q3 2016 Sprout Social Index, reveals important information about brands and social […]
Smartphones in Bathrooms: The Naked, (Icky) Truth
69% of Americans admit to using their smartphones in bathrooms. “I can’t live without my phone!” Let’s face it, most of us are guilty of saying this. But maybe we’re taking it a bit too far. A recently conducted study revealed that majority of Americans are guilty of using their smartphones in bathrooms. Check out our […]
3 Great Secondary Marketing Research Resources
Research and data are the lifeblood of great marketing. When you conduct marketing research, you can go two ways. You can either gather primary research data, which is new information specifically collected for your immediate research needs. Or, you can use secondary marketing research sources, or data that’s collected by others. The information you need […]
Mobile App Marketing: Is Your Business App-Savvy?
Apps aren’t just for games and social media any more. Mobile app marketing unlocks a whole new world to drive brand engagement. Smartphone use should really be called “app-phone” use. In this infographic, we list the most popular apps people are using today. Keep in mind that there are endless opportunities to engage your customers […]
Two Faces for Facebook? How we Solved a Client’s Facebook Dilemma
When is it appropriate to show multiple brand personalities in social media? Learn more about Facebook branding strategy below. A client had an interesting Facebook branding strategy question. Their events management business, based at a beautiful, unique location, hosts all kinds of events, from weddings to corporate meetings. They wanted our advice on one of […]
Content Marketing Tips: How to Avoid the Black Hole of Content
The internet has become a massive black hole of content. Here are some content marketing tips that can help you execute a smart content strategy in spite of it. Beautifully created content is getting lost in cyberspace. It’s dropped off on the side of the road in the most remote areas of the information superhighway, […]
Business Tip: Prepare for the Holidays in Summer
You’re probably familiar with the phrase “Christmas in July”, a phrase used loosely to describe summer indulgences. It holds an actual function for countries in the Southern hemisphere, whose seasons are reversed. And though we find ourselves on the top half of the planet, we are thinking about the holidays even in the 90+ degree […]
Are people still watching TV? Nielsen says yes
Experts have long predicted that TV and radio will lose a Darwinian battle to subscription on-demand services like Netflix. But Nielsen’s latest report shows TV’s still going strong. The recent Nielsen Q1 2016 Total Audience Report indicates the media evolution trend is continuing. However, broadcast—that’s TV and radio combined—is still the most powerful medium. For […]
Remixing the Marketing Mix: Moving Beyond the 4 Ps of Marketing
The classic marketing mix is referred to as the 4 Ps of Marketing: Product, Price, Place, and Promotion. It originated in 1960, and over time marketers added additional P’s, like Packaging, People, and so on. I once worked for a corporation that used 10 P’s. (No, I can’t recite them). Whatever the number, the point was to […]
What’s On Your Whiteboard?
What’s On Your Whiteboard? Every desk at Red Letter Marketing has at least three screens on display: multiple computer monitors, smart phones, and tablets. But our favorite brainstorming and puzzle solving tool is the good old whiteboard. Our main conference room has a 14-foot whiteboard that inspires team members and clients alike to bigger thinking. […]
You’ve Been Hacked! Now what? Unpacking Business Cybersecurity
Here’s a business cybersecurity story that happens all too often. A financial services company provides a website portal for their clients to access their investment accounts. Clients visit frequently to review their accounts and browse the company’s rich library of helpful information. One afternoon, while the company president is at lunch with a client, he receives […]
Want to boost your SEO? Hire professional content writers
Professional content writers can rejoice. Though the all-knowing algorithm remains under lock and key, Google’s Search Quality Guidelines were released less than 6 months ago. A cursory reading of these guidelines shows that Google now gives primacy to content written by professional content writers. In short, the internet’s most powerful force now favor skillful, authoritative […]
Top 4 characteristics of great logo design
Modern consumers have more visual exposure to brands than ever before. This overexposure means it’s important to make sure your brand works on all platforms–and that means great logo design. Check out the 4 criteria below to ensure a fantastic logo design that has an effect on your audience. 1. Simplicity “Keep it simple, stupid.” […]
RLM Marketing Madness: The Final Four
After winning the Final Four, SEMrush is the 2016 RLM Marketing Madness Champion! After the Final Four, SEMrush capped an amazing tournament run with a buzzer beater upset victory over giants Google Analytics. And after making it through the earlier rounds with impressive victories over social media superstars Sprout Social and Simply Measured, SEMrush seemed […]
The Elite 8! Round 2 of RLM Marketing Madness
Round 2: Elite 8 Matchups Set for Monday, March 28th! After a whirlwind Sweet 16 round, we are down to 8 teams left in the 2016 RLM Marketing Madness Tournament. Who will win the Elite 8? ROUND 2 SCHEDULE 1 @Hootsuite vs 2 @SproutSocial – Sprout Social advances to the Final Four! 3 @Marketo vs […]
RLM Marketing Madness 2016
We are excited to host the 2016 RLM Marketing Madness Tournament, an epic battle for bragging rights among the top digital marketing tools available today. The Marketing Madness Tournament Selection Committee has been hard at work reviewing the potential participants and determining the top 16 seeds. We selected each team based on its number of […]
Is a Short-Sighted Marketing Strategy Limiting Your Business?
The most popular definition of marketing, according to a quick Google search, is “the action or business of promoting and selling products or services, including market research and advertising.” This definition, while practical, covers a common, but short-sighted perception of the role of marketing. By this description, companies make a product or service, and it’s the […]
Social media roundup: 5 must-read social media marketing posts
The world of social media changes fast. Here are 5 recent social media marketing articles (and podcasts) that caught our eye, and their main takeaways. 1. A map for the minefield. For small business owners, social media marketing is a playing field that can result in a lot of wasted time and energy if not […]
Four Keys to Eye-Popping Mobile App Design
How to create a mobile app design that truly resonates Today’s technology gives us access to devices with extremely high resolution and amazing display capabilities. However, not all devices (or all users) are created equally. In other words, with great resolution comes great responsibility. Here’s how to create compelling mobile app design despite all the bells […]
The Nerf War Rages On
Strategy. Execution. Results. The RLM Nerf War is on. The battle horn blows. The thunderous clap of a hundred geldings tears through the morning air. The techies approach, weapons in hand, following their gallant leader, Lord Javier: Warden of the North and Defender of the Motherboard. It is time. The Nerf War is upon us. First, […]
Why you should invest in website maintenance
At Red Letter Marketing, we specialize in helping our clients get the right website for their needs. That might require building a new custom site, a templated site, or updating their existing site. But no matter what, we also know every site requires regular website maintenance, and we want you to understand why. Website functionalities […]
Volkswagen Emission Scandal: A Great Brand Gone Bad
The Volkswagen emission scandal is the latest example of a company that seriously damaged its brand credibility. Can Volkswagen ever recover its customers’ trust? Volkswagen managed to seriously damage over 50 years of brand credibility with their stupid “diesel dupe” software scandal. Share value has fallen over 30% since news of the debacle broke. Trust will […]
What is Branding, and How is it Different from Marketing?
What is Branding? Branding is the ongoing activity that creates experiences and strengthens the bonds between people and a company. In other words, it’s taking a brand and making something positive happen with it. It’s a verb. So the deeper question than “what is branding” is, what’s a brand? What’s this thing we’re going to […]
NC Businesses: Today’s Marketing is Complex
We wanted to learn what’s important to NC businesses when it comes to marketing. So we conducted an informal survey to discover common threads of thought. If you’ve ever felt like the tidal wave of new marketing technologies and media is overwhelming, you’re not alone. NC businesses report their top marketing challenges are generating leads, […]
