Do we ever say no to clients? Yes. Here’s why.

Is the client always right? Well…no. Here’s how to spot when a client is going against their own best interests, and how to say no (politely). How to say no to a client? And when is it appropriate to do so? Sometimes, it isn’t appropriate. For instance, consider this scenario. Client: Shouldn’t the email blast […]

Four Keys to Eye-Popping Mobile App Design

How to create a mobile app design that truly resonates Today’s technology gives us access to devices with extremely high resolution and amazing display capabilities. However, not all devices (or all users) are created equally. In other words, with great resolution comes great responsibility. Here’s how to create compelling mobile app design despite all the bells […]

Responding to Client Feedback: Unreasonable Responses to Reasonable Requests

How agencies should respond to client feedback—and how they shouldn’t In our first discovery meeting with a new client, we discovered how badly the company’s previous web design company had treated it. As a new website had taken shape, the client had posed reasonable questions concerning some of the creative decisions made by the designers. Among […]