Website maintenance: a measure of stability in uncertain times

Companies planning for the post-COVID era are doing so with less data and less certainty than they’d like. Ensuring website visitors enjoy a smooth experience is a low-cost, low-risk element of a smart recovery plan. Sites that sputter drive visitors away. And they all sputter, eventually, if they don’t get regular attention. The site could […]

Why we diagnose websites before fixing them

It sounds obvious—of course we should diagnose first. But many new clients—fed up with their sites—ask us to skip that part because they can just tell us what’s wrong. Here’s why that’s a bad idea. Maybe a product image isn’t showing correctly, or a bunch of links lead to 404 pages. We understand the urgency—but […]

Things website owners should know about malware. (And a few notes on those weird names.)

Hackers have devised any number of ways to get their digital destroyers to find cracks in websites. Below we take an illuminating overview of malware, including a few observations on those weird names. Viruses and malware are here to stay. We recently notified our website hosting customers that we were installing crucial updates on their […]

Learning from Others’ Mistakes: What Every Business Can Learn from the Equifax Hack

The Equifax hack was one of the worst cybersecurity breaches in American history. Here’s how it happened: hackers entered the Equifax servers through Apache Struts, a popular open-source development framework for Web applications. The Equifax hack ultimately compromised the personal data of over 143 million people, or about half the U.S. population. By now, we […]

4 Reasons Why a Website Maintenance Service is a Good Idea

Your new website is finally launched. Time to kick back and relax, right? Unfortunately, it’s not that easy. The moment your gleaming new site goes live, various forces are already starting to pick away at it. Hackers poke at your infrastructure. Updates bob around, promising to make things better, yet often failing to do so. […]